Privacy Policy

Last updated: July 2, 2026

Keys Roofing ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, our online booking and customer tools, and our communications with you.

Information We Collect

Contact information you provide - name, phone number, email address, and property address.
Service information - details about your roof, gutters, or the work you are requesting, including photos and notes.
Appointment and job details - dates, estimates, invoices, and related records.

How We Use Your Information

To schedule, perform, and follow up on the services you request.
To send you appointment confirmations, reminders, and service updates (by phone call, text message, or email).
To prepare estimates and invoices and to process payments.
To respond to your questions and provide customer support.

Text Messaging

If you provide your phone number and opt in, we may send you service-related text messages such as appointment confirmations, reminders, and job updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. See our SMS Terms & Conditions for full details.

Your mobile information is never shared for marketing.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We only share information with service providers strictly as needed to deliver the services you request (for example, a text-message provider to send your appointment reminders), and those providers are prohibited from using it for any other purpose.

How We Share Information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business (such as scheduling, messaging, and payment providers), and only to the extent needed to provide our services to you, or where required by law.

Data Security

We take reasonable measures to protect your information. Payment card details are handled by our payment processor and are never stored on our systems.

Your Choices

You may update your information, opt out of text messages (reply STOP), or ask us to delete your information by contacting us using the details below.

Contact Us

Keys Roofing
111 West Port Plaza, Suite 613, St. Louis, MO 63146
Phone: (314) 220-2333
Email: contact@keysroofing.com